See what our guests say about us

4,6 out of 5.0 average rating
based on 25 reviews
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5
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What did you like about your stay in the property or location?
Comfortable bed and clean room
What did you not like about your stay in the property or location?
It was great
4
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4
What did you like about your stay in the property or location?
Stay was good. Great TV on Ssat evening to watch hurling. Rom comfortable. Would have prefered twin over double but ok.
What did you not like about your stay in the property or location?
Small leak in roof near roof window... allows some drops of water in druing heavy rain on Sunday morning (room 201)
4,6
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5
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5
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Relaxed atmosphere
What did you not like about your stay in the property or location?
Windows need to be changed in rooms can hear everything out side.
5
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5
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Really welcoming hotel in the centre of Clare Galway. The staff were really friendly and efficient. We had bar food in the evening and breakfast. Both fresh and delicious! The Hotel room was spotless.
4,6
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4
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5
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5
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Staff were exceptional and went above their duties to make our stay so perfect.Really friendly atmosphere also .
5
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2,4
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3
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1
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2
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3
What did you like about your stay in the property or location?
The rroom was clean and there was body lotion and clean towels.
What did you not like about your stay in the property or location?
No coffee or kettle in the room. It was not valie for money as it was too basic.
5
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5
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5
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5
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Lovely newly renovated rooms, extremely comfortable new bed. All the staff were extremely helpful and accommodating,Cleanliness was to an exceptionally high standard. Excellent location so near Galway city and beyond.
What did you not like about your stay in the property or location?
Nothing to report!
4,6
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5
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5
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3
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It was very convenient staying there , staff were very friendly and helpful. Would stay there again.
5
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5
What did you like about your stay in the property or location?
Room fabulous very stylish and comfortable bed .Will stay again
5
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5
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5
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5
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5
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5
What did you like about your stay in the property or location?
The politeness and helpfulness of the staff is great , it also close to the city and beautiful surrounding area
What did you not like about your stay in the property or location?
I had to leave 😂
3,8
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4
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4
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4
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3
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4
What did you like about your stay in the property or location?
It's keenly priced the staff are friendly
What did you not like about your stay in the property or location?
The window blind would stay closed down just needs fixing. Also the water in the shower went cold after a few mins. Apart from that happy with everything. These are only small things I stay regularly and will always come back.
4,8
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5
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4
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5
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What did you like about your stay in the property or location?
Lovely hotel Friendly staff who make you feel at home Delicious breakfast
5
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5
What did you like about your stay in the property or location?
Great saff very helpful
5
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What did you like about your stay in the property or location?
Its great pleasant stay. Bed is very comfy. The service is exellent.
5
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What did you like about your stay in the property or location?
Great location, easy and efficient check in/out.
4
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4
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4
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4
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4
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4
5
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5
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5
What did you like about your stay in the property or location?
Another lovely stay at the Arches hotel. Beautiful food and a lovely clean room. Staff very friendly and helpful.
4
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4
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4
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4
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4
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4
What did you like about your stay in the property or location?
It was very cosy and compact. Not much noise. A good breakfast in the morning. Good Transport service to Hotel.
What did you not like about your stay in the property or location?
The TV in my room did not have a lot of Channels .No BBC ,ITV Channels or Channel 4 and its subsidaries.
4
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4
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4
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4
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4
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4
3,8
How would you rate your stay?
4
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4
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4
How did you find the standard of the accommodation?
3
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Food good quality, staff very friendly and hotel very clean & quiet
What did you not like about your stay in the property or location?
There was no one at check in on arrival but bar staff were helpful - maybe info on wifi, breakfast, bar food times etc would be helpful as wasn't given. However all staff I met were very accommodating when asked and extremely friendly. I would have no problem recommending
5
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5
How would you rate the communication and customer service?
5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
I so enjoyed the stay, the hotel is clinically clean, the mattress and room were very comfortable. Dinner and breakfast was excellent, especially the full booked breakfast that they opened early to cook for me. I was stay for through work and I will stay here again if ever in Galway.
What did you not like about your stay in the property or location?
The hotel has alot of parking, it was tricky to find the reception !!! No complaint, really.

Contact

Address

The Arches Hotel,
Claregalway Village,
Galway,
Ireland
H91 WP38

Phone

091 739 000

Email

info@thearcheshotel.ie

Location

Call Us

091 739 000

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