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See what our guests say about us

4.7 out of 5.0 average rating
based on 25 reviews
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5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Great Hotel, very helpful staff
4.8
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
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4
What did you like about your stay in the property or location?
The staff were so friendly, the food was excellent, we will definitely be back.
What did you not like about your stay in the property or location?
We were very happy overall so no complaints.
4
How would you rate your stay?
5
How would you rate the communication and customer service?
4
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3
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5
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3
What did you like about your stay in the property or location?
Not a massive hotel so easy to get in and out of. Parking close to front door was great. It is clean, Staff are very nice. Food is very good.
What did you not like about your stay in the property or location?
Radiator's are on in the hallways - why ? Not much ventilation in room. Leaving window open doesn't help much as there's no flow through of air. Leaving door open would help air flow but the hot air form the hallway is brought into the room. The traffic noise is pretty loud from the street, however the window cant be closed to keep noise out as it's the fresh air source.
5
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5
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5
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5
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5
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5
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We will definitely be going back to stay again
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
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5
What did you like about your stay in the property or location?
Everyone very friendly and welcoming. Room was very clean and comfortable. Food was excellent.
5
How would you rate your stay?
5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Comfortable bed and clean room
What did you not like about your stay in the property or location?
It was great
4
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4
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4
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4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
Stay was good. Great TV on Ssat evening to watch hurling. Rom comfortable. Would have prefered twin over double but ok.
What did you not like about your stay in the property or location?
Small leak in roof near roof window... allows some drops of water in druing heavy rain on Sunday morning (room 201)
4.6
How would you rate your stay?
3
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5
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5
How did you find the standard of the accommodation?
5
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5
What did you like about your stay in the property or location?
Relaxed atmosphere
What did you not like about your stay in the property or location?
Windows need to be changed in rooms can hear everything out side.
5
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5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Really welcoming hotel in the centre of Clare Galway. The staff were really friendly and efficient. We had bar food in the evening and breakfast. Both fresh and delicious! The Hotel room was spotless.
4.6
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4
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5
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5
How did you find the standard of the accommodation?
4
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5
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Staff were exceptional and went above their duties to make our stay so perfect.Really friendly atmosphere also .
5
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5
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5
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5
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5
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5
2.4
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3
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3
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1
How did you find the standard of the accommodation?
2
How was the standard of Wi-Fi?
3
What did you like about your stay in the property or location?
The rroom was clean and there was body lotion and clean towels.
What did you not like about your stay in the property or location?
No coffee or kettle in the room. It was not valie for money as it was too basic.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Lovely newly renovated rooms, extremely comfortable new bed. All the staff were extremely helpful and accommodating,Cleanliness was to an exceptionally high standard. Excellent location so near Galway city and beyond.
What did you not like about your stay in the property or location?
Nothing to report!
4.6
How would you rate your stay?
5
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5
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5
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5
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3
What did you like about your stay in the property or location?
It was very convenient staying there , staff were very friendly and helpful. Would stay there again.
5
How would you rate your stay?
5
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5
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5
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5
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5
What did you like about your stay in the property or location?
Room fabulous very stylish and comfortable bed .Will stay again
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
The politeness and helpfulness of the staff is great , it also close to the city and beautiful surrounding area
What did you not like about your stay in the property or location?
I had to leave 😂
3.8
How would you rate your stay?
4
How would you rate the communication and customer service?
4
How would you rate the value for money?
4
How did you find the standard of the accommodation?
3
How was the standard of Wi-Fi?
4
What did you like about your stay in the property or location?
It's keenly priced the staff are friendly
What did you not like about your stay in the property or location?
The window blind would stay closed down just needs fixing. Also the water in the shower went cold after a few mins. Apart from that happy with everything. These are only small things I stay regularly and will always come back.
4.8
How would you rate your stay?
5
How would you rate the communication and customer service?
4
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Lovely hotel Friendly staff who make you feel at home Delicious breakfast
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Great saff very helpful
5
How would you rate your stay?
5
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5
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5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Its great pleasant stay. Bed is very comfy. The service is exellent.
5
How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Great location, easy and efficient check in/out.
4
How would you rate your stay?
4
How would you rate the communication and customer service?
4
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4
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
4

Contact

Address

The Arches Hotel,
Claregalway Village,
Galway,
Ireland
H91 WP38

Phone

091 739 000

Email

info@thearcheshotel.ie

Location

Call Us

091 739 000

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